Hussain Zaidi
The best sales and marketing happens when you are honest.
Here are the top 3 reasons why you should make sure you are meticulously principled in all of your sales and marketing activities:
1) Passion
People marvel at how the gifted sales or marketing professional effortlessly communicates benefits and value while spellbinding customers and compelling them to act. Imagine a bottled up monster inside of you and every other top sales and marketing professional, a monster that just wants to leap out of you and make your customer listen to what you are saying. Why? Because it is that good. Why? Because you know that your product or service is going to help your customer immeasurably. Why? Because you have been principled in all of your communications and dealings with them.
Principles lead to power, inner power. The power of conviction and of doing what is right will always overcoming the willy-nilly and wishy-washiness of secret agendas, distorted sales and marketing and seeking to mislead customers even in the slightest. Just don’t do it. It doesn’t work. If you do it, stop it. Change and let real success come into your life, success that is built and bred on honesty and fairplay and creates a snowball of business that will grow and grow until it grows out of control. Start by telling the truth and making sure the customers knows exactly what they are getting.
2) Credibility
If you are a proverbial “snake oil” salesman – and I don’t know what that means either although I am sure you have heard that expression too! – then don’t worry about this one. If you sell a low-cost commodity in a transactional sale where you will probably never see your customer again then you can pass this bit of advice over. If you are more interested in “one offs” than establishing long-term relationships then skip this and read ahead. This point does not apply to a hawker in a crowded bazaar or a fly-by-night spammer on the Internet for that matter.
However, if you are interested in establishing real and long-term relationships with people in general and your customers specially then read on. There are are 3 keys to a business relationship from a customer perspective and these are price, need and trust. The first 2 lie in the hands of the customer more or less but the last depends in a big way on you. Be honest so that your customers learn to trust you. Do what you say, be predictable and forthright. If you find yourself starting to play mind games then stop. It is not worth it. You don’t want that and neither does your customer.
3) Karma
What goes around comes around. You’ve heard that, haven’t you? Do you believe it? Well, chances are that you have experienced it in real life, not once but many times. All great religions speak of the law of sowing and reaping and most every successful person falls back on this as one of the cardinal rules of getting ahead in life. Perhaps you are not into “psycho-spiritual” mumbo-jumbo but here is a thought: why not give it a try? Why? Because it is the right thing to do. Why? Well, why not? From a practical perspective people – your customer included – are more likely to treat you right if you treat them right, right?
The parable of an enterprise built on good values is like a building made on a solid foundation. Examples of “shoddy workmanship” abound in the world of building and architecture as well as every other human endeavor. You will find countless people “shooting for the top” who are too busy to “cross their t’s” and “dot their i’s” along they way. Donald Trump once said that when he sees a car dealership with dirty cars he sees a loser. Think about it: if you run your sales and marketing activities in a haphazard fashion without integrity and honesty, how can you expect to build a world class enterprise? Sure, it is sometimes harder but in the long terms it is much easier, trust me.
The little things sometimes pay the biggest rewards so be unscrupulously scrupulous always!
www.sales-and-marketing-for-you.com
Hussain is a sales and marketing consultant who draws on 15 years of experience working for startups to Fortune 500s. His Sales and Marketing for “You” methodology is about putting the focus on “you”, the customer. Speaking directly to customers and communicating your value points as benefits to them is how to create an effective message.
http://www.sales-and-marketing-for-you.com/hussain-zaidi.html
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