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The third quarter of this year received a total of 2071 cases of complaints from users effectively “My new car to help me pump noise of the big crash, only that, shake the steering wheel, tire noise, harsh, and accompanied by abnormal sound of bad brakes,” “I just bought a car less than six months, However, there has been abnormal sound engine, and the difficulty in starting, fault lights lit frequent, “” my car at high speeds, a brake pedal, steering wheel on a serious shake “… … in the professional Car Online complaint site car people, so that complaints abound. Latest release of the third quarter of 2009, China’s automobile product quality and service quality analysis report of complaints, car product problems within six months of complaints, the number of complaints have been lowering their prices for the total; automotive products for more than 95% complaints have emerged within the warranty mileage, of which 10,000 km a problem within the automotive product complaints will Jinsi Cheng total volume of complaints. “This fully shows that the quality of new cars is falling.” For this result, industry experts said, along with the automobile market Sell Blowout, vehicle complaints are beginning a “blowout” trend. Analysis shows that the third quarter of this year received a total of 2071 cases of complaints from users effectively, involving a car brand, covering almost all domestic automobile manufacturers. Among them, consumers also have quality problems and service issues of a comprehensive complaints increased considerably, suggesting that consumers concerned about product quality, service levels, especially on the manufacturers service station service requirements become more sophisticated. “Number of complaints for automotive products is not necessarily a bad thing.” In this regard, analysis of industry experts believe that the increase in complaints fully explain the concept of consumer spending for cars is more mature, quality and service for car demand more and more strict; the same time, the government supervision departments are constantly strengthened. “This year, the number of car manufacturers take the initiative to recall the increasing complaints of quality problems for the car is also increasing, and this year that manufacturers generally produce beyond a certain degree.” Industry experts said the survey focused on quality issues In the car, because the manufacturers to control costs, using cheaper raw materials, thus leading to vehicle quality problems continue. Experts remind consumers auto products, should pay attention to promotional material is configured with the practical situation. In addition, some of the 4S shop on the “deposit”, “down payment” to explain, so that the customers were puzzled, such as “deposit” can not refund the “deposit” can be part of the refund. In addition, the user specified in the purchase contract on the date mentioned vehicle to prevent the arbitrary extension of vendors. Meanwhile, the owners should be retained daily maintenance documentation, maintenance requirements for each service station to take notes, and documents on the maintenance of records to computer records and service stations, consistent with the exception of written documentation of specific maintenance elements, they also owners of their signature, so that even if disputes arise, there are credentials. The third quarter of this year received a total of 2071 cases of complaints from users effectively “My new car to help me pump noise of the big crash, only that, shake the steering wheel, tire noise, harsh, and accompanied by abnormal sound of bad brakes,” “I just bought a car less than six months, However, there has been abnormal sound engine, and the difficulty in starting, fault lights lit frequent, “” my car at high speeds, a brake pedal, steering wheel on a serious shake “… … in the professional car online complaint site car people, so Complaints abound. Latest release of the third quarter of 2009, China’s automobile product quality and service quality analysis report of complaints, car product problems within six months of complaints, the number of complaints have been lowering their prices for the total; automotive products for more than 95% complaints have emerged within the warranty mileage, of which 10,000 km a problem within the automotive product complaints will Jinsi Cheng total volume of complaints. “This fully shows that the quality of new cars is falling.” For this result, industry experts said that with the sale of automobile market blowout, the new car complaints are beginning a “blowout” trend. Analysis shows that the third quarter of this year received a total of 2071 cases of complaints from users effectively, involving a car brand, covering almost all domestic automobile manufacturers. Among them, consumers also have quality problems and service issues of a comprehensive complaints increased considerably, suggesting that consumers concerned about product quality, service levels, especially on the manufacturers service station service requirements become more sophisticated. “Number of complaints for automotive products is not necessarily a bad thing.” In this regard, analysis of industry experts believe that the increase in complaints fully explain the concept of consumer spending for cars is more mature, quality and service for car demand more and more strict; the same time, the government supervision departments are constantly strengthened. “This year, the number of car manufacturers take the initiative to recall the increasing complaints of quality problems for the car is also increasing, and this year that manufacturers generally produce beyond a certain degree.” Industry experts said the survey focused on quality issues In the car, because the manufacturers to control costs, using cheaper raw materials, thus leading to vehicle quality problems continue. Experts remind consumers auto products, should pay attention to promotional material is configured with the practical situation. In addition, some of the 4S shop on the “deposit”, “down payment” to explain different, so that customers wonder, such as “deposit” can not refund the “deposit” can be part of the refund. In addition, the user specified in the purchase contract on the date mentioned vehicle to prevent the arbitrary extension of vendors. Meanwhile, the owners should be retained daily maintenance documentation, maintenance requirements for each service station to take notes, and documents on the maintenance of records to computer records and service stations, consistent with the exception of written documentation of specific maintenance elements, they also owners of their signature, so that even if disputes arise, there are credentials.
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